Terms & Conditions
Welcome to MatthewNavis.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using any of our diagnostic tools or software.
1. General Information
MatthewNavis.com is an online store offering diagnostic tools and software for marine, motorcycle, and automotive applications. By using our website, you agree to comply with all applicable laws and regulations.
2. Product Use and Compatibility
Our products are designed for specific diagnostic purposes. It is the buyer’s responsibility to ensure that the tools and software purchased are compatible with their intended vehicles or systems. We provide product descriptions and compatibility information, but we recommend double-checking specifications before purchase.
3. Orders and Payments
All orders are processed in [insert your store currency, e.g., USD/EUR]. We accept major payment methods through our secure checkout system. Orders will not be shipped until full payment has been received.
4. Shipping and Delivery
We aim to process and dispatch orders within 1-3 business days. Delivery times vary depending on your location and the selected shipping method. MatthewNavis.com is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
5. Returns and Refunds
We accept returns for defective or incorrect items within 14 days of delivery. Products must be returned in their original condition. Refunds will be issued once we have received and inspected the returned item. Software purchases are non-refundable once activated or downloaded.
6. Software Licensing
Any software provided with our diagnostic tools is licensed, not sold. Unauthorized copying, distribution, or modification of the software is strictly prohibited and may result in legal action. Please ensure you follow any usage guidelines included with the software.
7. Limitation of Liability
MatthewNavis.com is not liable for any direct or indirect damages resulting from the use or misuse of our products. Always use diagnostic tools responsibly and according to the instructions provided.
8. Intellectual Property
All content on this website — including product descriptions, images, logos, and downloadable files — is the property of MatthewNavis.com and may not be used or reproduced without written permission.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes made.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: support@matthewnavis.com